FAQ’s

Can they go in the dishwasher?

NO NO NO, please don't put your By Stevi's in the dishwasher. They will likely warp into weird shapes and never be themselves again.

Will the colour fade?
If exposed to direct sunlight for too long they may lose their colour vibrancy and let's be honest no one wants these beauties turning dull!

How do I wash them?
By Stevi's love a lukewarm wash with minimal suds to get there sparkle back.

Are they safe to use with food?
Yes, they are safe for cold and dry food serving only.

Are resin pieces durable?
Yes, I have dropped many pieces along the way and they have only bounced. However, this does not mean that they may not break if dropped and land the wrong way. They don't like sharp objects though, as they are likely to leave cut marks. Please handle your By Stevi's with love and care that they deserve.

Are they heavy?
Nope, resin is very lightweight. The bigger and thicker the resin pieces then yes they can get heavier.

Do you offer refunds and returns?
Please refer to our shipping and return page for return information.

Do you ship internationally?
Please refer to our shipping and returns page for details on shipping.

Do you do custom orders?
Yes, we do take on some custom orders. This also depends on the availability we have at the time.

Do you offer wholesale?
Yes, By Stevi has wholesale options available.

How can I become a By Stevi stockist?
Of course, I would love to see more By Stevi out there in the world. Please contact us through the form on the contact page.

Where do you make your products?
All products are made with love in my home studio sunny Darwin, Australia.

How do I care for my By Stevi products?
As mentioned above products should not go in a dishwasher, they should not be left in direct sunlight for long periods and sharp objects should be kept away.
If by chance they begin to lose their shine, rub with a drop of cooking oil to bring back that shine. Also to maintain the Cheeseboards amazing appearance, occasionally wipe the non-resin surface with food-grade oil.